Luxury E-commerce Magento 2.4 | Townchic Case Study

Townchic.co brings world-famous luxury brands to your doorsteps in Sri Lanka.

The website is developed using Magento 2.4 technology and uses a set of trusted plugins to create a user-friendly and easy-to-operate eCommerce system. The built-in search engine of Magento 2.4 – ElasticSearch provides an exceptional user experience by providing no-lag search results and page views.

The backend is integrated with product/inventory management systems built by us to make the business operation as automated as possible.

Launched in 2023 and meticulously updated in 2024, this project earned a perfect 5-star rating from the client, reflecting our commitment to excellence. Visit the live site at www.townchic.co to experience the seamless luxury shopping journey firsthand.

 

Our development process began with a deep dive into Townchic’s vision: bridging Sri Lanka’s discerning shoppers with elite international brands like Chanel, Gucci, and Louis Vuitton. We customized Magento 2.4’s robust architecture to handle high-end product catalogs, featuring intricate variant options for sizes, colors, and materials, ensuring every detail mirrored the opulence of physical boutiques.

 

Key enhancements included multi-currency support for LKR and USD, localized payment gateways like PayHere and Stripe for frictionless transactions, and a responsive design optimized for mobile devices—critical for Sri Lanka’s growing on-the-go shopping demographic. Security was paramount; we implemented advanced PCI DSS compliance, SSL encryption, and Magento’s built-in fraud detection to safeguard premium purchases.

 

The impact has been transformative: page load times reduced by 40% via optimized ElasticSearch indexing, boosting conversion rates and customer retention. Inventory sync now automates stock alerts and reordering, minimizing oversells during peak seasons like festive periods. This e-commerce powerhouse not only streamlines operations but elevates Townchic as Sri Lanka’s premier destination for luxury delivered with unparalleled sophistication.

 

  1. Custom theme development with pixel-perfect luxury aesthetics.
  2. Integration of loyalty programs and personalized recommendations.
  3. Ongoing support ensuring 99.9% uptime post-launch.

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